Refund Policy

Our 30-day refund window

You may request a full refund of any payment for the Transformational Life Coaching Experience membership within 30 days of the date that payment was taken. This applies to your first payment and to every monthly renewal.

How to request a refund

Email gerardgrogans@gmail.com with the email address on your account and the date of the payment, or contact Paddle, our Merchant of Record, through the receipt they emailed you. You do not need to give a reason.

How long it takes

Approved refunds are issued to the original payment method, usually within 5 business days and always within 14 days of approval. Your bank may take a few more days to show it.

What happens to your access

When a refund is issued, your membership ends and your access to the 52-week training stops. Your account is held for 7 days and then deleted, along with your saved workbook answers.

Cancelling without a refund

You can cancel at any time using the "Manage subscription" button on your dashboard. Cancelling stops all future charges. Cancelling on its own is not a refund request — if you also want the last payment refunded, ask us within the 30-day window above.

Exceptions

We may decline a refund where an account has breached our Terms & Conditions, for example by copying, recording or redistributing the videos or workbook.

Contact

Gerard Grogans — gerardgrogans@gmail.com. Paddle.com is the Merchant of Record for all orders and handles returns.